NZ Payment Reform: Open Banking Key to Reducing Card Surcharges
New Zealand's ban on credit card surcharges marks just the beginning of needed payment reforms. Experts argue open banking initiatives could offer more substantial benefits for consumers and businesses.

Digital payment terminal displaying contactless payment options in New Zealand store
In a significant move for New Zealand's financial landscape, the government's announcement to ban credit card and contactless payment surcharges has sparked both celebration and concern among economic experts. While the initiative aims to save New Zealanders NZD 150 million annually, deeper reforms may be needed to create lasting change.
The Hidden Cost of Convenience
The 2.99% surcharges currently added to credit and contactless payments represent just the visible tip of a complex fee structure. Much like recent strategic partnerships with Australia have highlighted the need for regional cooperation, New Zealand's payment system requires similar collaborative reform.
Learning from International Examples
The European Union's experience offers valuable lessons. Their comprehensive approach, combining surcharge bans with open banking initiatives, has created a more competitive and innovative payment landscape. Similar to how New Zealand's strengthening international partnerships are reshaping security cooperation, payment reform could transform financial services.
Key Reform Priorities
- Mandatory full fee disclosure from card networks
- Implementation of interchange fee caps
- Strong customer authentication standards
- Support for alternative payment solutions
The Open Banking Opportunity
New Zealand's Customer and Product Data Act, taking effect in December, provides a foundation for open banking reform. This initiative, coupled with broader economic cooperation efforts, could revolutionize how Kiwis pay for goods and services.
"The UK government estimates savings of 70-80% for public sector organisations switching from debit cards to open banking payments."
The Path Forward
Success will require a coordinated effort between government, financial institutions, and technology providers. The potential benefits - reduced costs, increased innovation, and improved transparency - make this transformation essential for New Zealand's economic future.
Ella Thompson
Ella Thompson is a Wellington-based journalist covering politics, climate policy, and digital freedoms in the Pacific. With a background in law and international relations, she brings sharp analysis and a passion for civic accountability.